Lowongan Kerja Home Credit Indonesia

PT Home Credit Indonesia merupakan salah satu perusahaan jasa keuangan terbesar di Eropa yang telah meluncurkan bisnisnya di Indonesia. Home Credit Group memiliki pangsa pasar terbesar di bidang perbankan dan pembiayaan konsumen yang tersebar di 10 negara benua Eropa dan Asia.

PT Home Credit Indonesia saat ini membutuhkan kawula muda yang memiliki ambisi, cerdas dan menginginkan karir yang cerah. Kami memberikan PENGHASILAN TETAP dan PAKET BONUS TANPA BATAS.

Mari BERGABUNG dalam tim kami sebagai :

Business Representative
Jakarta Raya, Bekasi (Jawa Barat), Bogor (Jawa Barat), Depok (Jawa Barat), Tangerang (Banten)

Responsibilities:

• Menyampaikan informasi mengenai jasa perusahaan
• Memberikan pelayanan kepada customer
• Membantu customer untuk menemukan produk yang sesuai dengan kebutuhannya

Requirements:

• Memiliki kemampuan komunikasi yang baik
• Mampu mengoperasikan komputer
• Berkelakuan baik

Sales Promotion (SPG or SPB)
Jakarta Raya, Bekasi (Jawa Barat), Bogor (Jawa Barat), Depok (Jawa Barat), Tangerang (Banten)

Responsibilities:

• Menyampaikan informasi mengenai jasa perusahaan
• Memberikan pelayanan kepada customer
• Membantu customer untuk menemukan produk yang sesuai dengan kebutuhannya

Requirements:

• Memiliki kemampuan komunikasi yang baik
• Mampu mengoperasikan komputer
• Berkelakuan baik

Operations Manager
Jakarta Raya

Responsibilities:

• Assistance to the business to reach AOP (annual operations plan)
• Manage Operations Team Leaders for function of Underwriting, Surveyor, Call Center and Back Office.
• Responsible for managing and co-ordination the people management, training and motivation.
• Deliver High-quality Client Services
• Recommend/implement suitable improvements/process changes designed to improve profitability and/or customer service.
• Responsible for defining and implementing of all aspects described in Policies and Procedures/Manual.

Requirements:

• Mastering of building and improvements of Operations processes, PC literate, numerate.
• Able to analyze trends and to make decisive and timely interventions
• An awareness of development in Operations from both a technological/system perspective
• Strongly ethical and with a commitment to maintaining the highest standards of customer service
• Extensive product knowledge concerning consumer financing and current product development trends in the market
• Strong commercial orientation combined with a customer driven approach
• Fluent in English, both written and spoken

Investigation Assistant
Jakarta Raya - Jabodetabek

Responsibilities:

1. Handling freelance mystery shopper [MS] recruitment.
2. Briefing for New mystery shopper [MS].
3. Daily Debriefing after daily tasks.
4. MS Activity daily reporting.
5. Managing digital records of MS activities.
6. Monitoring and evaluating MS performance.
7. Surprise checking on MS activities on field.

Requirements:
1. At least Bachelor Degree [S1], any major.
2. At least has experience for 1 year in supervisory level
3. Has an experience to deal with freelance employee.
4. Has an experience for handling events/projects.
5. Has a good Communication Skills, Presentation Skills.
6. Has a good orientation to details.
7. Fluent in English, both spoken and written.
8. Willing to work in high mobility.
9. Preferably Female, max. 30 years old.

Desk Collection Team Leader
Jakarta Raya

Responsibilities:

1. Supervise Desk Collection Operator activity
2. Manage team to achieve target
3. Making daily, weekly and monthly report of collection activity

Requirements:

• At least Bachelor's Degree [S1], any field.
• At least 2 years experiences in supervisory level for handling Desk Collection team.
• Preferably Supervisor / Coordinators specializing in Banking/Financial Services or equivalent.

Collection Quality Trainer
Jakarta Raya

Responsibilities:

• Design and implement processes and tools for control of quality of collection work
• Make sure a complete monitoring of phone and late collection is being performed and report all issues to the management
• Arrange that feedback to responsible persons is delivered and all discovered process issues are corrected
• Prepare the quality evaluation form
• Set the standard for good quality call/visit
• Keep the same approach for evaluation of Teamleaders
• Prepare quality evaluation of „evaluaters“
• Keep the quality procedure updated
• Participate on training – train the trainers etc...
• Feedback to trainers – output from calls/visits evaluation to improve training process

Requirements:

• Candidate must possess at least a Bachelor's Degree, any field.
• Required skill(s): strong facilitator & communicator; analytical and structured thinking, strong in solving situations; innovative approach, Good listener; Open minded; Self-reliable; Presentation skills.
• At least 3 year(s) of working experience in the related field is required for this position.
• Preferably Supervisor / Coordinators specializing in Quality Control/Assurance or equivalent.
• Full-Time position(s) available.
• Responsible and proactive attitude, fair and strict approach, dedication to improvement

Kirimkan Surat Lamaran dan CV Lengkap ke alamat :

career@homecredit.co.id max. 300 KB dengan mencantumkan kode posisi pada Judul Email

atau

PT. Home Credit Indonesia
8/F Graha Paramita
Jl. Denpasar Raya Blok D2
Jakarta 12940
Dengan mencantumkan kode posisi pada sudur kiri atas amplop.