PT. Harum Indah Sari is a subsidiary of H.I.S Co.Ltd Japan in Indonesia. We are foreign investment company that specialized in tours and travel. As one of the global market player, we are considering to have qualified employees due to the performance achievement of the company’s mission.Lowongan Kerja PT Harum Sari Tour & Travel
Sales Executive
Jakarta Raya
Responsibilities:
- Assist to achieve sales and profit target from assigned accounts per overall corporate direction / objectives.
- Visit key accounts at defined routes and intervals to maintain Skyhub goodwill and to capture dynamic market intelligence for optimizing both customer satisfaction and data utilization.
- Planning and setting up appointments with current and potential clients.
- Through scheduled sales calls while keeping current clients, generate new clients and ensure long term cooperation.
- Monitor and control all clients in relation to sales promotion and product creation in retail travel market to ensure smoothness of operation.
- Assist to prepare sales proposals, presentation materials to support sales calls.
- Responsible for handling sales force and operation team training and coaching activities towards company objectives and achievement of the sales budget assigned.
- Provide client feedbacks on performance strengths and areas of development to inbound offices abroad.
- Identify client needs and opportunities based on selling and customer feedback.
- Ensure excellent customer service by providing information, resolving problems, and answering questions for employees and customers.
- Through working closely with all other departments to support all pre and post sales activities, ensuring excellent customer services.
- Assist in training of employees to enhance sales skills and to grow with the company.
- Produces thorough and timely paperwork and reports to management.
- Good organizational and leadership skills.
- 3 years or more travel industry sales experience and strong customer service orientation. (Airline sales or 3 star international hotel chain sales experience is a plus)
- Ability to function well in a fast paced environment and adapt quickly to changing priorities.
- Strong interpersonal and communication skills.
- Comfort under stress and problematic occasions.
- Proficiency in using MS applications to prepare sales & promotion proposals and reports.
- Good command of spoken and written English and Indonesian. Additional languages are plus.
- Occasional business trip is required when necessary
- College education preferred
- Must be able to multitask
Jakarta Raya
Responsibilities:
- Follow up e-mails with the coordinates of other colleagues
- Respond the inquiries from agencies
- Availability checks with other inbound branches / suppliers according to request
- Create booking files for each reservation
- Follow up deadline of booking cancellations
- Prepare daily report chart and pass to Supervisor/Manager
- Ensure data register to system that company use
- Follow up / double check confirmations with inbound branches / suppliers
- Re-confirm each reservation with clients
- Ensure timely information collection from the clients (name list, rooming list, signboard, special meal arrangements, etc.)
- Prioritize and manage several tasks simultaneously.
- Good organizational and problem solving skills.
- At least 1 year or more travel industry operation experience and strong customer service orientation.
- Ability to function well in a fast paced environment and adapt quickly to changing priorities.
- Strong time management and operational to-do follow up.
- Comfort under stress and problematic occasions.
- Persuasive with details and facts
- Proficiency in using MS applications to reply partners and prepare itineraries to related partners.
- Strong awareness of responsibilities against company and job.
- Good command of spoken and written English and Indonesian. Additional languages are plus.
- College education preferred
- Must be able to multitask
HR Department (Attn : Ms. Konishi)
PT. Harum Indah Sari (SkyHub Jakarta)
Wisma Nugra Santana, Jl.Jend Sudirman Kav. 7-8 Jakarta – Indonesia.
or email :hr@myskyhub.com
