Royal Dutch Shell plc was established more than a hundred years ago in Indonesia. Today Shell is a global company operating in over 100 countries and regions throughout the world, and employing more than 102,000 people. Shell Indonesia has been established as one of the fastest growing lubricants, retail fuels and bitumen business in the country and has strong commitment to strengthen their presence significantly.Shell Indonesia has received the Indonesia's Most Admired Companies (IMAC) Award 2007 and 2008 for Oil & Gas category for its best Corporate Image, by Business Week Magazine and Frontier Consulting Group.
Operating in Downstream Oil Products, Shell Indonesia serves the business and motorist market segments. Shell Indonesia manages the business operations that include marketing and trading lubricants directly as well as through its appointed distributors. The Route To Market Manager is responsible to develop new Route To Market (RTM) models that are consistent with Global Marketing strategies, including transferring best practices to the Country.
Network Property Manager Job ID: A37002
Location: Jakarta, Jakarta Raya, Indonesia
As part of the Royal Dutch/Shell Group (Shell), one of the world’s leading oil and gas companies, Shell Indonesia shares a rich history with Indonesia that reaches back over 100 years. PT. Shell Indonesia with major operation in downstream business at the moment manages business operations that include marketing and trading oil products directly as well as through its appointed distributors.
Shell Indonesia is also seriously looking at oil and gas exploration opportunities and plan to establish a significant presence in the upstream sector.
Responsibilities:
- Accountable for all Market Unit property management transactions, liaising with the service provider for activity alignment, contract performance and building a strong relationship/learning mindset. Own the mandate for all negotiations, co-ordinate inputs from the Network, and prepare Investment Proposals.
- Responsible for the real estate budget / Market Unit Target development, and accountable for 100% accurate payables and receivables performance by the offshore finance function.
- Drive identified commercial opportunities through the Retail support and approval process, including alignment with Market Unit network plans, to achieve maximum value outcomes to all commercial opportunities.
- Regular review of KPI and planning to close gaps and identify value opportunities
- Responsible for performance in own Market Unit, leading partner performance reviews for own Market Unit, and inputting to regional performance reviews run by Real Estate centre of excellence team.
- Ensure that all real estate issues are resolved by the partner; take actions and decision as required to close actions escalated by the partner
- As Shell focal point for all real estate matters in the Market Unit.
- Active participation in and local owner of the Contract Management Plan ensuring Real Estate activities are completed and aligned with the global contract oversight
- Responsible and ensure delivery thru Property management, Out of Scope activities, Retail Real Property Tax, Lease Registration,etc.
- Delivering results through others, by fostering a collaborative relationship, particularly as this pertains to value delivery and portfolio optimization.
- Developing and maintaining a partnership relationship with partner, ensuring that the partner delivers all property management transactional work effectively.
- Developing and maintaining stakeholder relationships within the Retail organization: network planning,engineering,sales & operations, the Real Estate Billing team,legal,finance and others.
- Providing quality real estate inputs to the Network Strategy process: this will require leveraging the local market expertise of the partner to generate information that will ensure that Network Master Planning takes full account of the real estate aspects (current value, market rented) of retail site assets.
- Understanding the real estate regulatory and market environment within the Market Unit, in enough detail to be able to respond to escalated issues from the partner
- Strong leadership, interpersonal, communication and teamwork skills. Ability to work with multiple stakeholders.
- Proven experience within Retail and/or Real Estate
- Preferably a degree holder, either in real estate or finance discipline
- A broad understanding of the retail businesses
- Strong commercial and communication skill to be able to liaise with the partner within the contractual framework
Location: Bekasi, Jakarta Raya, Indonesia
Responsibilities:
Key Objectives of this role :
- Manage transition from the current company managed warehouse/depot to 3rd party warehouse This is a critical transition and this role will support the project team to manage the operational transition.
- Contractor Management is the key skill for this role and with the competent person, we aspire to move from managing 3PL (Third Party Logistics) operational performance to understanding contracts to deliver value.
- Manage third party logistics service providers for storage of bulk and packed lubricants.
- As contract holder and own the relationships to ensure that service providers perform as per contractual agreement.
- Drive mutual improvements in the partnership and coordinate with the scheduling teams and procurement organization when working with the same service provider.
- Champion HSSE (Health Safety Security Environment) compliance at all 3PL operations
- Accountable for ensuring service providers (both internal and external) deliver as per contractual agreement.
- Address issues and drive performance improvement plans where required.
- Responsible for formal contract Key Performance Indicator monitoring including service, cost and HSSE indicators and contract review meetings with service providers.
- Responsible for developing and implementing key supplier development plans with support from the respective Procurement Category Manager.
- Where respective activities are in scope of the service provider, accountable for ensuring that Quality Standards,HSSE requirements (Green Banding, Contractor Management System and Warehousing) and stock integrity are met.
- Coordinate contractor management with the operational scheduling team (operations) and Procurement (for price negotiations / contract renewal).
- Support the Procurement Category Manager in any relevant tendering and negotiations.
- Lead the logistics supply capacity planning and work with service providers to ensure sufficient capacity is available as per forecasts.
- Drive Streamline compliance with the 3rd parties and actively work with them to close gaps.
- Own the SAP related procurement activities such as vendor master data, vendor contracts and standing purchase orders.
- Strong leadership, interpersonal, communication and teamwork skills. Ability to work with multiple stakeholders.
- A Bachelor Degree qualification. Have extensive experience in the area of supply chain and Logistics End-to-End experience. More than 5 years in Supply Chain/Logistics, with Logistics, Oil & Gas or FMCG company is an advantage
- Good command in English both speaking & writing
Location: Jakarta, Across Indonesia, Indonesia
Responsibilities:
- Shell partners with an external Global Project Management Company (PMC) on the execution of the end-to-end construction of Shell branded petrol stations.
- The PMC engineer supports the PMC Manager who is the single point of accountability within Shell for the overall Capex program delivery in the country.
- Support the PMC Manager to proactively drive the performance of the Capex program delivery through the Project Management Company (PMC) to agreed outcomes, meeting HSSE and Retail business objectives.
- Implement the construction program in the country through PMC.
- Work with the PMC Manager on the continuous improvement in the construction delivery in terms of costs, quality and cycle time in alignment with the Global Shell teams.
- Develop and manage with the PMC Manager, the key stakeholder relationships within Shell e.g Network Planning and Real Estate (the team delivering planning and acquisition of Shell branded petrol stations),Sales & Operations (the team managing operational Shell branded petrol stations),Network FMC (the team managing maintenance of operational Shell branded petrol stations),etc; and their respective external third parties such as brokers, independent operators of Shell branded petrol stations, Facility Management Company (FMC),etc; and proactively communicate with them in order to deliver the Capex program through the PMC in an integrated way.
- Technical Engineering background is a must for the position (preferably Civil or Mechanical). Professional Retail experience and a good overall understanding of the Retail business will therefore be an advantage in any application..
- Civil, Mechanical, Architect, or Environment Engineering graduate from reputable university with minimum 4 to 5 years of experience.
- Team player with strong leadership, proactive, self-starting & taking initiatives with strong sense of responsibility, ownership & urgency.
- Ability to work with multiple stakeholders.
- Project Management experience is preferred.
Location: East & West Java, Jakarta Raya, Indonesia
Responsibilities:
Responsible for developing, leading and managing a team of Territory Managers and Fuel Retailers while ensuring delivery of Shell’s Customer Commitment and Sales & Operations targets.
Customers:
- Ensure consistent delivery of operational excellence in site operational standards incl. HSSE and Shell Group Business principles.
- Continuously improve Customer Satisfaction in the District through enhancement of people competencies/skills and use of customer feedback
- Contribute to the development of a local culture in which Sales & Operations, Retailers and Retailer’s site staff are motivated in Making the Difference Real
- Participate in the attraction and selection of Retailers in conjunction with Territory Managers; accountable for sign-off in respect of capability and suitability of all new Retailer recruits
- Continuously coach and develop Territory managers
- Responsible for key accounts (Large group Retailers) as appropriate
- Develop and deliver annual District sales targets and plan
- Deliver Annual Fair Share Adjustment targets (managing incomes/costs)
- Develop and maintain a strong HSSE culture within the District
- Deliver agreed HSSE targets for the District
- Protect Shell’s interest by ensuring that all HSSE standards and procedural compliance are adhered to and stakeholder relationships are managed pro-actively
- Liaise with other Retail Functions (e.g. Network, Marketing) and Downstream Support Functions (e.g. Finance) for cross-Retail objectives specific tasks
- Ensure delivery of a competitive pricing position through fuels pricing procedures
- Minimum Bachelor degree from a reputable university, Master degree would be an advantage
- Minimum 5 years working experience with exposure in multi-national retail company, or FMCG background in either sales, trade or channel management
- High proficiency in computer skill and English communication skill
- Good communication, coaching and consultancy skills
- Strong leadership, interpersonal, communication and teamwork skills. Ability to work with multiple stakeholders.
- Demonstrable competence in implementing standard processes, achieving sales targets, building relationships with partners, retailers and distributors, and delivering Retail Customer Commitment
Location: Talavera Building, Jakarta Raya, Indonesia
Responsibilities:
- Have in depth knowledge of the Grease Product Group being able to handle both the Technical and Commercial aspects of business development
- Deploy above skills in value selling” to major prospects (both new and current customers) resulting in strong volume,proceeds and margin growth
- Understand and keep track of changing customer needs and business environments to ensure the most appropriate service providers are assigned to fulfill the customer’s needs.
- Ensure necessary customer services in place to support value selling,(eg use of Specialist distributors to provide appropriate delivery service; regular monitoring of field trials & necessary back up testing).
- Develop,update and implement the Account Plan (with Key Aaccount Manager if appropriate) covering products,services packages,contracts,prices,credit terms and credit limits for key customers and prospects
- Plan,monitor and achieve individual and team sales targets and be accountable for the growth of the targeted customers( e.g. sales volume,margin,growth,sophisticated and tailor-made Customer Value Proposition ,customer churn and trade debtor target)
- Have an in depth knowledge of the key competitors in the sector or product group and understand their strengths and weaknesses thereby exploiting opportunities arising from these.
- Develop new opportunities with prospective customers to acquire new business independently
- Signing sound contracts with target customers,explicity managing liability and contractual issues
- Be responsible and proactive in HSE issues that affect the individual,the office/field environment and their customers including in depth knowledge of competition law.
- Be accountable for own development plan to continuously improve competencies.
- In depth, proven technical & commercial knowledge of the Grease Product Group and related market sectors
- Strong knowledge of customer sector processes
- In depth knowledge of Applications & proven ability to trouble shoot and solve customer problems
- Working knowledge of Customer Relationship Management tools Basic understanding of SAP desirable
- In depth knowledge of Grease applications in the major industry sectors
- Technical expertise and awareness to provide troubleshooting and problem solving
- We are looking for a Business Development Manager with a strong commercial focus and professional expertise, candidates are asked to demonstrate their capabilities and competence in these areas
Location: Talavera Office Park,Jln Letjen,TB Simatupang,South Jakarta, Jakarta Raya, Indonesia
Responsibilities:
- This role will lead & support strategic fuels marketing initiatives for both Direct and Indirect Channel for Commercial Fuels Indonesia, Support business development efforts and sales improvement projects,particularly in the area of developing and launching new Customer Value Propositions,lead generation process, RTM/indirect strategy development,identifying new growth envelopes to drive business growth for Indonesia.
- Position involves co-ordination and leadership of small virtual teams (local,regional & global) and will also play a supervisory role for contract staff (if required)
- Minimum 5-8 years working experience in Marketing and/or Business Development B2B for Oil and Gas, Mining, Power or Manufacturing sector
- Minimum Graduate with honours or Post-Graduate MBA holder in Business, Economics or Engineering
- Experienced in consultancy, working across matrix organisations, across different countries would be an added advantage
- Strong communication skills - both English and Bahasa Indonesia
- Self-starting, able to operate with virtual/minimal supervision
- Strong leadership/interpersonal/commercial acumen, proven ability to influence indirect/virtual teams
- Proven project management, co-ordination of project teams, accountability for delivery within agreed deadlines
- Strategic capacity, proven analytical skills, experience in financial/analytical decision making
- Understanding of Fuels Supply Chain and Oil and Gas industry developments for Indonesia
